Support Services
PCI offers the expertise to assist clients with overcoming hurdles experienced during the clinical lifecycle, with a collaborative approach to solving challenges that may arise. At PCI, our mission is to offer the industry’s leading customer experience. This dedication is championed by our highly motivated and professional project management teams across North America, Europe and Asia Pacific.
Our teams work with clients on all aspects of their projects, leading to successful outcomes and ensuring client satisfaction. Project Managers are involved at the earliest stages of project development, providing insights and experience to guide projects and optimize critical timelines.
Additional Support Services
Choose PCI and benefit from the power of pci | bridge TM with: • Real-time data access and insights • Digitized workflows • Enhanced project management tools and tracking • Customizable reports • Secured environment (cyber security)
Our digital customer platform is designed to provide you with real-time insights into your portfolio of work at our sites around the globe. Now in its fourth year, through client feedback and our digital transformation strategy, we continue to develop the platform and deliver multiple feature releases, providing a best- in-class platform through the power of experience. pci | bridge TM delivers an industry-leading customer experience, unlocking your productivity with access to real-time supply chain information and digital workflows. Developed to complement customer service and project management capabilities, pci | bridge TM creates efficient and uncomplicated ways of working together. As a PCI customer, experience easy accessibility to production and distribution status, open invoicing and inventory information, documentation approvals and easy reporting features right at your fingertips.
• Language translation PCI provides efficient translation services with a guarantee of accuracy accompanied by a certificate of compliance with country specific regulatory requirements. • Multi-language labeling PCI provides a professional label design service for both single panel and multi-language booklet labels including solutions for Cold Chain refrigerated and frozen supplies. • Randomization PCI works with clients to develop randomizations as part of the initial trial planning and development. In addition, our flexible systems accommodate the importation of pre-prepared randomizations.
• Interactive Response Technologies (IRT) PCI is partnering with industry leader Suvoda to deliver a best-in-class seamless IRT system to our customers. Utilizing innovative technologies, system flexibility and creative design, the Suvoda solution ensures exceptional customer service. • Comparator Sourcing PCI is able to source comparator products, accompanied with the necessary documentation to ensure final release for the trial. • Distribution and logistics planning PCI offers a comprehensive global distribution plan using our in-house distribution facilities in combination with our strategic supply network. Our flexibility enables additional and specialized services including just-in-time (JIT) labeling or point-of-dispatch customization direct to patient.
Your world leading CDMO.
Let’s talk future ™
Together, delivering life changing therapies.
21
20
PCI Pharma Services
Powered by FlippingBook